Business Relationship Management Training

Build better connections with cross-cultural clients and customers

In today’s global marketplace, your staff need the skills to successfully service clients across diverse cultures.

This in-depth training covers the essentials of global relationship management. Learn how to cultivate positive working relationships with clients, international colleagues and business partners across Australia and Asia.­

Plus, discover how to work more effectively and productively, better service complaints, and stop conflicts before they escalate.

What you’ll learn

  • Develop an understanding of Asian and Australian cultures – and how they differ.
  • Learn how culture influences decision-making, project management, and client relationships.
  • Get practical strategies to reduce stress and costly misunderstandings.

What this training covers

With real world case studies and interactive activities, you’ll learn how to connect with clients – wherever they are in the world.

Our reputable programs cover China, India, Thailand and Malaysia. We can also create a country-specific program, tailored to your needs and challenges.

Start now

We can deliver Global Relationship Management training at your workplace, or as part of a blended program.

Get in touch

Ask us run this training with your team.

Clients & Results

See our clients and results

What our participants say

“If you’re an Australian organisation wanting to do business in Asia then you should be talking with Beasley Intercultural.”

Regional Practice Consultant, Leadership and Talent, QBE Insurance Group

“Content was applicable for all levels – rookie to expert due to the depth of expertise of the company. Excellent value. Thoughtful and practical. Can take key learning’s into practice. Essential primer for Asia. Enlightening, facilitators have great practical experience. Detailed insights into navigating your way in China/Japan/India. An eye opening mind expanding experience.”

Members of AMP Leadership Team, AMP

“5 out of 5, the business context and examples were great.”

Meg Redwin, Divisional Legal Counsel, Brookfield Multiplex

“BI provides an excellent learning experience for any organisation needing to do off-shoring or outsourcing to another country. I would not hesitate to recommend Tamerlaine and Beasley Intercultural for your intercultural training and consulting needs.”

Karen Aucamp, HR & OD Practitioner, Honeywell